6 recall campaigns found. Plus 31 owner complaints.
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.
Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Low beam headlights so dim is impossible to drive at night.
Headlight housing kept falling out of the bracket Driving at night impossable. Fixed one light still dim lights maKES DRIVING AT night dangerous. Second dealer instructed me to not sue the suto light setting because it dims the headlights. It appears that the front bumper design blocks the light to the roadway. In my view the 4 seperte visits to the Family dealership in Saint Augestein Fl suggest ther is nothing more he can do to improve the light problem. What am I supposd to do to have this 2025 new KIA soul problem corrected that I so I can drive at night
I am submitting this complaint to report serious concerns regarding the quality, safety, and reliability of my new Kia Soul, as well as the financial burden caused by defects that should not occur on a vehicle with such low mileage. At approximately **8,500 miles**, one of the original tires failed prematurely. I was forced to purchase a used tire to keep the vehicle safely drivable. I had the front alignment inspected, and I was informed that it was within normal specifications, yet the tire issue persisted. Now at **10,000 miles**, I am still experiencing abnormal tire wear. Additionally, at **10,000 miles**, the vehicle began making **grinding noises when applying the brakes**, which is extremely concerning for a car that is still essentially new. These issues raise questions about the vehicle’s manufacturing quality and whether it meets reasonable consumer expectations for safety and durability. I purchased this vehicle with the expectation that it would be reliable and free from major defects. Instead, I am facing unexpected expenses, safety concerns, and ongoing problems that should be covered under warranty. I am now questioning whether I should continue making payments on a vehicle that is already showing signs of significant defects. I am requesting that the FTC review this matter as a potential issue involving product quality, warranty compliance, and consumer protection. I am seeking assistance in ensuring that Kia addresses these defects appropriately and that my rights as a consumer are upheld. Thank you for your attention to this matter.
2 incidents driving in a not familiar area...Almost drove off the road in very dark conditions at a light because I couldn't see that my road had ended .I was almost side swiped trying to get back on the road the last second.Iwas not taking any meds abd Don't drink Also drive at night on well lit highways.Also the lights are so dim that my road assist features did not activate on dark rainy roads where it could not see road markings
While driving, the vehicle began accelerating (forced acceleration) without driver input. When driver attempted to stop or slow the vehicle down, the brakes were unresponsive due to the brake override system failure. Because the vehicle could not be stopped or slowed down, and to avoid hitting or harming others, driver veered off the road which caused the vehicle to flip multiple times and finally stop, landing on the roof. It was noted that the engine was still running at that time. The safety of the driver and others was in immediate risk, as the vehicle could not be controlled. The problem has not been reproduced by a dealer or independent service center. The vehicle has not yet been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
Headlights when on dim are inadequate. You can not see the road. You can not drive with your lights on bright in traffic. Severe hazard to all. Near miss on animals and road damage. Very frightening.
Humidity gets insiste headlights. This issue affects headlights performance making hard to see at night. Safety is at risk.
2025 Kia Soul LX Headlights. Totally inadequate standard headlights. Higher end models get LED headlights but this standard light system on the LX is dangerous on anything but well lit streets. Safety should not be an option. I would have upgraded to a model that has adequate headlights but was unaware of how bad the standard headlights were until after purchase. These standard headlights should never have been approved by the DOT. There are many reports online about this issue and I'm hoping it will be addressed soon.
The contact owns a 2024 Kia Soul. The contact stated that while driving at night, the low beam headlights were very dim. The headlight control was set to automatic, but the dimness of the headlights was the same as when switched to manual control. The failure was not as noticeable while using the high beam headlights. The contact stated that the low beam headlights failed to properly illuminate in low-light areas. The vehicle was not taken to a local dealer or independent mechanic. The local dealer was contacted and advised the contact that there was no fix for the failure. The vehicle was not diagnosed and was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.
My vehicle has less than 8K miles. This weekend my horn stopped working (a definite safety problem) and the signal that I had locked my car doors using my fob failed to work. The lights did flash to signal they were locked (I checked just to be sure!) I need to have the vehicle checked before part(s) can be ordered. That requires 2 trips to the dealer instead of one. I was told that this problem is a "recall under warranty". Kia isn't doing anything to keep their customers with this lack of service.
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