Dodge DURANGO Safety Recalls

on march 18th 2026 my vehicle was sitting in the driveway and my back windshield exploded. The glass fell outwards and not inwards. There was no cracks or anything on windshield prior to this incident. There was no one around the vehicle at the time and our cameras did not show anyone throwing anything at the vehicle. The side it exploded on was facing the sun.

The infotainment system always reboots. The screen will stay black or frozen. The system is constantly needing to be rebooted by holding the power button until the dodge logo comes up. The back up camera gets stuck when in reverse then going to drive. The picture stays frozen in time for about 4 minutes and the rcta doesn’t work during that time. The backup camera is always delayed to convert back to standard infotainment mode.

The ACC will just turn off without warning. A yellow warning light turns on to signal driver it is not operational. This has happened many times. The warning light also occurs when the system is NOT turned on. The FCC warning comes on intermittently and states like the ACC service immediately. Both of the systems are meant to be safety features however it recommended that the driver pull over turn off the vehicle and restart to restart or reboot the system. Our safety and the safety of others has been put at risk when the system turns off without warning especially when we are driving in heavier traffic areas like when we go to SC to visit family. Terribly hazardous and anxiety inducing. Not at all reliable. The systems warning lamps and failure have been concurrent and began shortly after the vehicle was purchased in March. The vehicle was taken to the dealer but supposedly NO CODE found to authorize repairs. I have copies of all work done on my Durango as well as pictures of the warnings one multiple dates. Am unable to upload at this time.

I am a police officer and this is in regards to my police department vehicle and another one on the department. The windshield has a deformation in it and causing a "ghosting" issue. It is mainly an issue at night but it affects my vision. To best describe the issue it feels like you are not able to properly focus and go cross eyed. When sitting still and moving your head around can see images distort. Headlights appear as 4 with the second set of lights ghost like. We received 4 new Durango's this year and two of them have this issue. James Chrysler in Cedar Lake Replaced the windshield and the windshield issue is the same. They are looking into getting another windshield to hopefully fix it. I have spoken with other agencies and the same issue is also in other Durango's. The term ghosting I learned after google defined it as that. This is a risk as it causes excessive strain on the eyes of the operator. The other officer on the department has been through several contacts after I brought up my issue she realized that her windshield had the same issue. The image shared with this is how all lights look through the windshield. The further you are from the source the greater distance between source and ghost image.

My fuel tank was practically emptied by "gas thieves". The fuel filler compartment remains unlocked regardless of whether the vehicle is locked or unlocked. And the filler tube where the gas nozzle is inserted is capless, with just a rubber seal that expands when the nozzle is inserted. In previous models Dodge used to have a button inside the cabin right below the headlights switch to release the fuel filler door, and a safety puller string in the back of the vehicle, should the button fail to release the locked door. Not anymore, and this appears to be a cost saving change/decision in detriment of the consumer. This lack of safety feature is also true for RAM 1500 pick up trucks. Dodge does not offer a locking cap option for the capless fuel filler tube, nor could I find an aftermarket one. A major concern of mine is what would happen should the vehicle roll down or lay on a side? Would the fuel in the tank come gushing out, and possibly cause a fire or even an explosion? Will appreciate your further investigation and response to this issue.

I am experiencing ongoing and serious issues with the infotainment system in my Dodge Durango. The screen frequently goes blank and enters a restart loop that continues over and over while the vehicle is in use. During these episodes, critical features such as navigation and the backup camera are unavailable. This creates a significant safety hazard: I rely on navigation for driving directions, and when the screen goes blank or freezes, I can easily miss turns or be distracted trying to recover the system. The lack of a functioning backup camera during these times is especially dangerous, as reversing without visibility increases the risk of an accident or injury. I have attempted the recommended soft reset using the power and tune buttons, but the problem persists. I have also taken the vehicle to dealerships multiple times, and their “solutions” have been limited to replacing wiring harnesses or attempting unrelated fixes that clearly do not address the root problem. This not only wastes time and money but also shows that dealerships currently have no remedy for this defect. What concerns me most is that this is not an isolated incident. Many Durango owners across the country are reporting the same issue online, with no clear resolution being offered. This points to a widespread defect in the infotainment system that directly impacts vehicle safety. Drivers are being forced to operate without reliable access to navigation, backup camera visibility, or other safety-critical functions integrated into the screen. This issue needs to be addressed at a national level by Dodge/Stellantis before it results in accidents or injuries. Simply replacing wiring or pushing the burden onto individual owners is not enough — a real fix is necessary to protect driver and passenger safety. I wish I could upload the video but I can only attach photos.

The contact owns a 2025 Dodge Durango. The contact stated while driving at various speeds or while coming to a complete stop, the vehicle occasionally stalled. There was no warning light illuminated. The contact stated that during the failure the contact had to restart the vehicle to continue driving. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the fuel canister and the radio were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 28.

The contact owns a 2024 Dodge Durango. The contact stated that the front navigational screen and the back over prevention camera blacked out intermittently. The sensors failed to inform the driver when an object or person was close to the rear of the vehicle. The vehicle was taken to the dealer several times. The dealer determined that the radio telemetric gateway module and the electrical system had failed. The vehicle was repaired twice but the failure persisted. The vehicle was returned to the dealer, and it was diagnosed and determined that the same part had failed and needed to be replaced a third time. The vehicle was not repaired. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not informed of the failure. The failure mileage was unknown.

The contact owns a 2024 Dodge Durango. The contact stated that the vehicle was equipped with dual exhaust pipes located on the driver's side and passenger's side of the vehicle. The contact stated that while the vehicle was parked, the contact noticed that a part of the passenger's side rear bumper that was close to the exhaust pipe had melted significantly, and the failure started to occur on the driver's side rear bumper. The vehicle was taken to the dealer, where the contact was informed that the modifications to the vehicle, or the vehicle itself, might have sustained an impact that caused the exhaust pipes to move closer to the rear bumpers. The dealer ran the vehicle's Carfax report and confirmed that no accident had been reported. The dealer determined that the exhaust system needed to be replaced. The vehicle was taken to several independent mechanics, where the contact was informed that the exhaust pipes needed to be extended outward. The dealer notified the manufacturer of the failure, but the manufacturer declined to cover the repair. The vehicle was not repaired. The failure mileage was approximately 9,500. The VIN was unavailable.

I purchased a brand-new 2024 Dodge Durango that has had an unresolved front-end noise since purchase. The service manager and two technicians confirmed hearing the noise, but the dealership and manufacturer have not been able to identify or repair it after multiple visits.The vehicle has also had loose bumper hardware, missing clips, loose hoses, and a defective roof rack. I am concerned this may be related to the suspension or steering, which could pose a safety risk if parts are loose or failing. The vehicle is available for inspection at any time.